When can I expect my pot?
Each SoilSista plant pot is made to order, and take approximately 5 days to produce. We currently only ship to the UK. All orders are shipped via Royal Mail or Hermes. You will be notified when your order has been sent out for delivery. Please allow up to 3-4 working days after production for your order to be delivered to you - however at busier times it may take longer.
Why are there different postage costs?
Due to the nature of our products, the cost of postage is calculated by the weight of your order. The minimum postage cost is £4.90, and the maximum postage cost will be £9.50. Any postage cost over this amount will be refunded back to you.
How will my order be packaged?
The utmost care is taken to ensure that your item arrives in perfect condition and without damage. To ensure safe delivery, each item is carefully wrapped in tissue paper and bubble wrap and protected with either recycled paper or dissolvable packaging peanuts. A lot of padding is used to safeguard the terracotta pot being sent, and fragile tape is used on all parcels.